I have forgotten my username or password, what can I do?
RETURNS & EXCHANGES
Your user name is typically your email address. If you have forgotten your password, please click on the "Forgot Your Password?" link from the "sign in" page. Enter in your email address and a new password will be sent to you shortly. If you do not receive an email or you are not sure what email you used to set up your account, please contact Customer Service at firstname.lastname@example.org for further assistance.
How do I gain access to the pre-sale?
How long will it take before I can access the pre-sale once I have registered?
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